Terms and Conditions of the Pentik Klubi Loyalty Program

Terms and conditions valid from August 1, 2022.

  1. Pentik Klubi (hereinafter referred to as "Pentik Klubi") is a loyalty program offered by Pentik Oy (hereinafter referred to as "Pentik") that provides various changing benefits related to Pentik's products and services, such as offers and opportunities to participate in Pentik Klubi events. The currently valid benefits are announced on Pentik's website and in customer communications sent to Pentik Klubi members.
  1. Individuals aged 18 or over can become members of the free Pentik Klubi. Pentik Klubi membership is personal and intended only for private individuals in their capacity as consumers (hereinafter referred to as "Member"). Only a Member may use Pentik Klubi benefits and make purchases tied to the membership, unless otherwise specified.
  1. One can become a Member in Pentik stores or on the website pentik.com, whereupon a personal Pentik Klubi account will be opened for the Member. A Member can only have one (1) Pentik Klubi account. Joining Pentik Klubi requires the Member to accept these terms and conditions, Pentik's online store's general terms of use and contract, and Pentik's personal data processing practices, and to consider them binding. All terms and conditions are permanently displayed on Pentik's website mentioned above.
  1. The Member is obliged to provide correct contact information when joining Pentik Klubi and to keep their contact information up to date. Up-to-date contact information is important to ensure the delivery of messages regarding benefits. Communication regarding member benefits is an essential part of the loyalty program. Pentik Klubi may offer additional benefits and member events throughout the year for Members who have purchased the most products.
  1. The Member's personal data will be processed in accordance with Pentik's data protection practices. Personal data processing practices are available on Pentik's website and in stores. Pentik Klubi member communication primarily takes place via email and Pentik's website. In addition, Pentik may send notifications to Members on a case-by-case basis via text messages.
  1. The Member can utilize Pentik Klubi benefits by authenticating with their email and/or phone number when making purchases in Pentik stores or Pentik's online store on the website pentik.com. It should be specifically noted that reseller-owned Pentik stores and multi-brand retailers whose selections also include Pentik products are not obliged to offer the same member benefits.
  1. Pentik Klubi and its associated member service are offered to Finnish consumers in Finnish. Some Pentik Klubi communications, such as newsletters, may also be available in English at Pentik's discretion. However, Pentik is not obliged to produce messages and services related to Pentik Klubi in languages other than Finnish.
  1. Pentik has the right to reject a Pentik Klubi membership application at its own discretion or to terminate membership if the Member has not actively used their Pentik Klubi membership or if the Member materially breaches its terms and conditions. Membership ceases within a reasonable time upon Pentik's termination notification, which is sent to the email address provided by the Member. However, if the notification is based on the Member's passivity, membership can be kept active by demonstrating activity towards Pentik Klubi. A Member can withdraw from Pentik Klubi by sending their termination notification to info@pentik.com.
  1. Pentik reserves the right to terminate Pentik Klubi within a reasonable time from the termination notification and to change the terms and conditions of Pentik Klubi by informing the Member. The updated Pentik Klubi terms and conditions will be displayed on Pentik's website and in stores.
  1. The administrator and marketer of Pentik Klubi is Pentik Oy, Maaninkavaarantie 4 A, 97900 Posio, info@pentik.com, phone: 016 3722 272.